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Refunds & Returns

General

Return Window

Guaranteeing Consumer loyalty is our main concern, which is the reason we have a 30-day window for returns or trades, giving you the adaptability you really want.

When we get and examine your return (generally in no less than 72 hours), your trade request will be handled and conveyed by our shipping timelines.

Refunds will be issued within 7 business days to the original payment method and may take up to 10 working days to reflect in your account depending on your payment method. You’ll receive an email confirmation when your return is completed.

Return Rejections and Condition Rules

Personalized or customized products cannot be returned for refund or exchange under any circumstances.
Gift cards are final sale and cannot be returned or exchanged
All ordered and complimentary items must be returned in unused, unwrinkled, undamaged, and resell able condition along with the packing slip.
For shoe returns, there should be no scratches on the sole and upper.

We reserve the right to refuse returns/refunds that do not meet these criteria.

Return Shipping and Alteration Charges

Please note that customers are responsible for shipping charges when returning items to us. For complete return instructions, please visit this link.

For custom orders, our team reviews the measurements considering your height and weight and might recommend some changes. If you choose to stick with your original measurements, we will proceed accordingly. However, in such cases, if the original measurements result in fitting issues upon receipt, a minimal alteration fee may apply.

In case of receiving a wrong or defective product, please contact us within 2 working days.

Custom Orders

Returns and Adjustments

We aim to get your custom karting suit right the first time. However, if your custom order doesn’t fit properly, we offer one free adjustment.

Our Commitment to a Perfect Fit

Making custom karting suits requires close attention to detail to ensure you’re completely happy with your order. Here’s how we try to avoid any need for returns:

Design & Quality Check

Before we ship your order, we send you photos of the final product. This gives you a chance to check the design, material, and stitching before it leaves our workshop.

Sizing

When placing a custom order, our support team will ask for your body measurements. Please use our sizing guide to provide accurate measurements — this helps avoid fitting issues.

Even with all precautions, if your karting suit doesn’t fit just right, we’ll adjust it once for free. However, you’ll need to cover the cost of shipping it back to us.

Refund Policy

We do not offer refunds on custom orders.

Each custom karting suit is made just for you, based on your chosen style, material, and details. Because of this, we’re unable to resell custom items, so refunds are not possible.

We appreciate your understanding!